I would rate Sklum zero stars if I could. I DO NOT RECOMMEND. I purchased on the 11th of August and I am still waiting for an answer regarding my replacement/refund. Not only I waited for ages to arrive, but two of my items were delivered damaged (A mirror and chest of drawers). The delivery was left outside my door, without my knowledge, I was not informed or contacted to arrange delivery. When I tried to fill in an "incident form" on their website, it was impossible. I tried contacting them, emailed several email addresses, phoned them, got nowhere. I opened a PayPal dispute and Sklum accepted my claim, but for that I have to provide a return tracking number. They have not arranged a return, so I am expected to pay for it myself....that would probably cost more than the items themselves. I haven't been given a return address either. They also did not mention that all their items are being delivered from Spain. Am I supposed to arrange a return to Spain and pay for it myself?? Even though it's not my fault the items were damaged (I provided plenty of pictures) and I already paid for postage when purchasing. They should not be allowed to treat their customers like this. Very very unprofessional, stressful and disappointing.