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Emily
I ordered a set of 4 chairs - the chairs arrived with rust on the legs so I filed to return. I was asked to send photos i sent many photos on different occasions of each chair with rust on the legs. today I was told I didn’t send the right ones and I wouldn’t be getting a refund. It’s very frustrating as per sklums return policy I am entitled to a return if I am unsatisfied with the product which I am , however they are declining me one. They have no reason to decline me at all just being difficult. I would advise to order from a different company a more reputable one with customer service agents that can actually help! Now I’m stuck with 4 chairs full of rust that I don’t want to use in my house , very very disappointing.
1 year ago
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Sklum has a 1.1 average rating from 203 reviews

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