Extremely Disappointing Experience with SKLUM
I ordered four chairs from SKLUM, and to my surprise, only the seats were delivered—without the necessary chair legs. This renders the chairs completely unusable. I tried contacting customer service, but that turned out to be nearly impossible. Although their website states they are available by phone daily from 9:00 to 14:00, this is far from the truth. On most days, I was redirected to an automated message stating they have no phone service available.
After numerous attempts to resolve the issue over the phone, I am still no closer to a solution. I’m now stuck with four unusable chairs and no resolution in sight. This is absolutely outrageous, and I feel completely ripped off. I will NEVER order from here again. What a disappointment.
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Alice, Customer Support
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