If I could 0* I would!!!! I purchased a full leg laser removal treatment just before Covid started. Wanted to pick up my treatment as I only had 2 out of the course, only for them to say it expired but without providing a signed T&Cs showing that there was a time limit on the treatment plan and taking into account that the clinic was closed for months during lockdown. Totally unprofessional and all they want is your money without any care. Needless to say that I will be taking them to court as £800 is not a small sum of money. They don't come back to you be it a phone call or e-mail. Avoid at all costs!!!!