Absolutely discusting service. Today skyline lost a long term customer. I ordered a taxi for my disabled mother and her medium dog today and am told by skyline that they are happy to take dogs and it’s not a problem. The taxi driver arrives opens the window and says I don’t take dogs then starts to drive off before we can speak. I call the company back up and I am transferred to a person who apologises and says she will get another taxi sent and will make sure the driver is aware we have a dog. The second driver arrives again opens the window and says I don’t take dogs and drives off before we can even open our mouths to respond. I call again and am passed through to this extremely rude woman who firstly does not apologise and is not empathetic in anyway, I proceed to tell them what we have just gone through and mention my mother’s disabled and has just had to walk out the house and down the yard twice. She laughs and says ‘what has your mothers disability got to do with anything’ and then proceeds to laugh when we ask for a discounted trip and advises, while laughing over the phone that we will need to pay full price and it’s not the company’s fault that the taxi drivers do not read their notes. Absolutely disgusting behaviour, if anyone in my workplace acted anywhere near how these two taxi drivers and women acted they would have been fired for gross misconduct. Probably not going to be the case with skyline. Never again shall I order from them and I recommend you don’t waste your time as it seems near on all of them have a rude and disgusting attitude.