Unbelievably Outraged... I recommend you avoid altogether! Appalling customer service with regards to return and refund. SLF24 provide an online service of delivering furniture, that cannot be tried out or tested before hand, the website makes several comments about this fact to try and put you at ease... It claims I can return the sofa I ordered within 14 days for £150, AS LONG AS I HAVE NOT TRIED OR EVEN SEEN THE SOFA! You are not allowed to have opened the packaging, assembled or sat on the item... Please explain to me how I would want to know that I want to return the sofa if I hadn't even seen the sofa let alone tried it, touched it, opened it, put it together or sat on it? Not wanting me to have sampled it seems totally unreasonable and quite frankly illegal in terms of my consumer rights.