Tony the estimator and Sam the fitter are amazing. The rest of the company is not. Following a horrendous experience on fitting day, where they failed to arrive, horrific communication, from Sue, 30 mins after they were due to arrive I received a phone call to say we are not coming and a manager Pete who was at best rude. I wrote to the head office. They couldn't even be bothered to respond to a corporate complaint. I chased by telephone 3 times and eventually gave up and realised I had wasted my time and money. My best advice is to avoid this company at all costs