I had been seeing a lot of ads for this company lately and decided to check it out. I immediately found a great selection of contemporary ceiling fans, many of which have integrated smart features, and all of which are priced far below what I'm used to seeing in Lowes, Home Depot, or Amazon. It all seemed too good to be true, and I had some doubts about whether it was a legitimate store. But I decided to purchase an open-box item for $99, which I thought was a risk worth taking. When I checked out, another $10 discount was tacked on. This was turning out to be a good day! 1 day or so after I placed the order, I was contacted by an employee, attempting to confirm that my house had the necessary neutral wire and separate load wires for the fan and light. I thought this was an unusual but refreshing level of customer service that I haven't seen in a while since becoming an Amazon-only customer. I replied to confirm that my house was indeed wired that way, and received my fan about 5 days later. For an open-box item, the fan looked practically brand new! The quality was amazing and does not match the low price. I am in the process of ordering 3 more fans to replace the 20-year-old ones in my house. Thank you, Smafan!