I'm lucky it was only a waste of time. Ordered and paid with PayPal, my account was charged. Got an email from Smallable that they couldn't process the order without a photo/copy of a personal identification document and a credit card...a second form of payment! after funds had already been transferred via PayPal! Email and web site have a bunch of condescending language about how that practice is "common in Europe". It is not. Tried to cancel the order, no response from Smallable (except for a bunch of "no longer a valid address" returned emails). Had to open a dispute with PayPal (PayPal has great customer service, and the rep even said that what Smallable asked for was a huge red flag). Got my money back after a week (Smallable didn't respond to PayPal either). I'm lucky it was just a waste of time.