Worst experience ever ! My first time shop with smallable and sadly also my last time. And would not recommend anyone to purchase from the website. I made a order that supposed to have3 items and paid for the shipping (over $280). I was so excited to receive my order and only found out the smallable team swapped my worth $115 brass shell candle holder with some cheap knock off $23 dollar trinket dish that looks nothing like what I’ve ordered. Contacted the customer service, and Romain (the customer service) refused to send me the proper product and told me the only option is ro refund! I’m absolutely disappointed with the company smallable and how unprofessional this customer service represent deal with the situation! I didn’t even agree to the solution, they have already issued the refund! Leaving me no choice !!!!! Now if I want to order the same item again, I’ll have to pay from the pocket for an extra shipping cost!