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Anonymous
I ordered 2 pairs of pants from Smallable. When they arrived one of the pairs of pants was damaged. I contacted them to request for them to send me a return shipping label in order to return my order. The wanted me to have the pants repaired by a tailor and I declined and said that I wanted to return my order. NOW, they will not pay for the return shipping. They sent me merchandise that was damaged. I am simply outraged at their poor customer service. I should not have to use my own money to pay for the return shipping of an item that THEY SENT TO ME DAMAGED. Good customer service would be for them to provide me with a shipping label. DO NOT ORDER FROM SMALLABLE.
5 days ago
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Smallable has a 1.5 average rating from 59 reviews

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