Despite being told that my order would be refunded (as it was returned back from customs), I have NOT received a refund nearly two months later. I have had to open up a chargeback with my Amex in order to receive the refund ( €1,550.90) and Smallable are not co-operating and even going as far as lying to claim a refund was given (showing a refund of postage only). THIS COMPANY ARE DISHONEST AND WILL KEEP YOUR MONEY FOR AS LONG AS POSSIBLE. I have been contacting them almost weekly for over two months with no resolution in sight. The most stressful and unnecessary experience and I regret ever purchasing from them. Please order directly from brand websites and do not trust this company with your money. They are thieves! They don't care less about their customers and provide a terrible service.