I had a claim with smart cover in August 2022 the engineer that came couldn't find the fault,said that he had touch some wiring and it “seems” to be working ok, the following morning no hot water and the boiler stops working again and has to be reset.
I called smart cover only for them to say it is classed as a intermittent fault and that the underwriters will not cover that, and suggest that I call glow worm and get them out to repair it, at my own cost of £299 fixed repair price which I could not afford.
After a over month of the boiler having to be reset every morning it has finally stopped completely,
I called Smart cover this morning to be told that because I didn't contact glow worm in August they will not cover the claim ABSOLUTLEY DISGUSTING BUISNESS ETHICS!!!!!.
So now I will be cancelling mine and my mothers policy both due in December.
DO YOURSELF A FAVOUR AND FIND ANOTHER COMPANY!!!
ZERO STARS IF I COULD
2 years ago
Smart Cover Insurance has a
4.3
average rating
from
723
reviews
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