Hi tamika you are a good to help but I'm happy with you but I'm not happy with your people service claim department make me really angry after five month Jasmine said the phone is can't repair just because of i did not mention to u bit of water gone in the phone when I spoken to you what did I say to You I can't even remember now what ever happen I told you phone was fell out from my hand before the full fell out from my kids and then second time with me from my hand phone is damaged you are insurance people you should cover we didn't lie to you guys as I said before My husband fill the form and I mentioned to you one of colic but you guys not understand anything I told jasmin I had a baby I was very ill my husband going backward and forward I had to C-section and he looking after kids if Little big mistake he did not mention the water his not his fault we had too much going on that time operation kids I had a new baby is too much for us and after a five month you guys saying phone cannot repair is a very very disappointed be honest I'm not happy with everything things I talk about I was happy somebody deal sometime quick my problem but this time it took five month and end of the day she said we cannot repair it before we send it back to you which is quite hurt .. I mentioned to you my friend I go very good insurance company and they very good price but now I will never recommend anybody to you guys I got big family friend ... tamika now you so need to check my dishwasher I'm not happy with the dishwasher I will send you the picture ..deal one by one after thing ... & thank you so much you chase then then jasmin rang me and told me all that and she said she going to pass the claim to the senior so I waiting for that call anyway you are brilliant you try your best but it is up to then thank you tamika ....