We were disappointed with the organization of the walking and motorcoach tours. One guide made us walk nearly 8 miles, with no comfort breaks or rests. Most of the participants were retired, older folks and their needs were not noticed. Several guests needed taxi rides back, at my request. Several participants got lost trying to find their way back to the bus, and boat. Walking times were much longer than the guides explained. One group of four adults demanded to turn back, because they were exhausted. I walked the whole time, but my body is paying for it now and I needed a cane by the end of the trip. We got lost at Kuchen Hof gardens, and barely made it to the bus on time. No one told us that there were two parking areas. We should have had the starting point marked on our map. The sights were great, but the walking tours should have included going inside historic places, not just walking past them. One tour guide was supposed to show us the exterior of the Anne Frank House, but never did that...which was the main attraction for me to go on the tour. Overall, directions back to the boat should have been more specific. Public transit did not end up close to the boat location. We took wrong turns and had to backtrack to get across the canal. I had high expectations, and this trip was no where near meeting them.