First, the areas to work on: it would be helpful to provide better and more detailed information prior to departure, such as approximate meeting and departure times. For the additional excursions, with smaller group sizes, the minimums need to be revisited. Our tour had 16 people at the beginning. It's impractical to have 12 people as a minimum for an excursion. Next, the bus should have WiFi. We spent a great deal of time on the bus between cities and WiFi would have allowed us to stay connected, do additional research on cities, etc. The Vienna hotel was beautiful, but the location made it difficult to explore the city center when not with the tour group. Finally, the Budapest hotel needs to be changed. The location was good, but the rooms were extremely outdated and in major need of renovation. Having to go on two different elevators to reach the rooms is also very impractical and annoying. Now the positives: the remainder of the hotels were good. Our tour guide, Renatta, and driver, Henrik, were excellent. Group meals were good, (but it would have been nice to eat outside of the hotels). The local guides in each location were knowledgeable and personable.