Felt like we were not given all options on some of the extras like taking gondola up and having the buffet. The dinner was not good and we were crammed in so tight you couldn't get out comfortably to get food. There was an option to just take the gondola up and not have dinner for much cheaper but we were not told about this option. Would have been better with a tour guide from the countries we traveled in instead of from the states. I had never been on a tour of this type so maybe my expectations were too high. We had trouble with several of our flights so felt like we lost one whole day of our trip. After we got to our destinations the optional tours were priced higher (sometimes up to $40 ) then the final papers that smart tours had given us just two weeks before the trip. This may have been because of the difference in currency but I feel this should be explained better than what it was. We were dropped off at several different places and told to find our way back to hotels. I felt our tour guide talked down to us and in my opinion she wasn't very personal or approachable. The first hotel we stayed at my sheets and bedspread were stained. I should have complained at the hotel but didn't. It was a nice hotel and everything else was good. The breakfast buffets had lots of choices and very decent foods. The bus drivers were very nice and informative. The farm stay was one of the highlights of the trip. I was not looking forward to it but ended up having a great time there.
6 years ago
smarTours has a
4.4
average rating
from
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