Our SmarTours group was 10 people, which made it a pleasure. Our guides went from good (Patricia in Chile) to very good (Mariano in Argentina) to pretty bad (Natalia in Buenos Aires). Food was occasionally good (two Estancias and all hotel breakfasts) and occasionally bad (hotel in Puerto Natale) or nonexistent (early breakfast in Santiago before a flight to Punta Arenas with no food available). The excursions were all very good, especially the penguins and the sheep shearing/lunch). We were very fortunate to see glaciers in excellent weather, plus glimpses of the splendid mountains between the clouds. Our guides should certainly have known that Argentina limits the amount of local cash we could get from the ATMs. Many of us walked from bank to bank, wasting a lot of time, only to learn online, later, that cash would not be forthcoming. Advance warning would have helped a lot. Having limited cash severely cut into tips for our guides, our drivers, hotel staff, and servers in restaurants.