The single biggest reason that our safari was successful was our guide/driver in Kenya - Alex. He worked with our groups to set our schedule allowing for more touring time and he had an instinct on getting us to the places where the animals were. He was level headed and resolved any possible delays or issues quietly and quickly. Once we were on safari then he would make sure to provide different driving/parking positions and angles for the clearest pictures. Alex definitely had a eye for where and when to take the best photos. He was excellent at informing us and providing observations and answers to our questions about the animals, parks, reserves, Kenya and Africa:-) He had a great sense of humor and got to know each of us. He keep us going during the many drives between parks and reserves and just set the tone for such a positive trip. I cannot image our trip being as successful or as memorable without Alex. Rating would be an 11 out of 10 !!! Our guide/drive in Tanzania was Nbossi (please forgive if misspelled). He was also excellent. He was able to inform us about Tanzania, it's history, independence, parks, reserves and animals. He had a great sense of humor and made sure we were able to see all the animals that we had not seen (one was a black rhino). He also seemed to have an instinct about where the animals were and when. Would recommend him highly (10 of 10) for safari in Tanzania. This journey will be remembered as a one of a kind :-) Thank You SmarTours for sending these two gentlemen to make this trip truly incredible.