Awful customer service, we received our new sim and it was not working so the only contact I had was via a webchat. I was on the chat for over an hour, each question taking anywhere up to 10 minutes for a reply. Received a new sim only for the same thing to happen. I had to spend nearly 2 hours last night on the chat explaining what had previously happed for them to say they will need to send mw yet another sim! AVOID!
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