They suspended my account for texting to much in last 24 hours We are on unlimited calls, texts and data plan. SMARTY suspended my account in the middle of the day without any warning. I contacted customer service, and I was asked : May I know since when you're using services outside the UK? We never used it outside the UK. "Then I was told it was for texting too much in the last 24 hours. Not in general texting too much but in last day. Their explanation" If a large number of Texts are used it means that the SIM is being used for business purposes, or to send spam or smashing texts - all of which are against our terms and conditions and are a security concern for the people who receive these messages." So please know if you are having a friend who needs your support, and you are texting them, get another provider-- as you will be braking terms and conditions with smarty, and they will suspend your account. Several hours later, situation still not resolved which means having no phone overnight, and who knows how long next week, but hey, at least I got a nice message from customer service :" I am logging out for the day, if you need any help just drop a text and I will be more than happy to look into it first thing tomorrow. Have a great day ahead :)" Maybe leaving you without a phone is to teach you a lesson. You have UNLIMITED texts only, if you send few texts a day, if you use them when you need them, you will be punished, you will be left without a phone, texts and data.