I wish I could give 0 or less stars. I have never in my life had a worse experience with a phone provider. I ordered my sim, got lost or didn’t arrive for over a week. I already put my pack code on the order too to transfer my number. I asked to cancel and get my pac code and they said no. Waited another 5 days for new sim to be delivered. It arrived. Activated the sim, said it would then take two more days to transfer my number over. Two days later. Went to use the sim with my old number and it didn’t work. Go on the chat and they have sent me a suspended SIM card so I had to order it again. I refused and asked to cancel and she said she could give me my PAC code and cancel….after the first person I spoke to said I couldn’t do that! So I wasted an extra week for no reason. I still don’t have a working SIM card or my old phone number. I have lost clients and business and potential interviews by people not being able to contact me for three weeks on my number. Never ever recommending this to anyone.