Smarty is slower than slow. It speeds up a few days before renewal time, but then reverts, almost immediately, to slower than slow. The one five star review here has obviously been provided my a Smarty employee. Whenever I complain about the lack of connectivity, I am told by Smarty that I should have read the small print in my contract. High speeds were never guaranteed. Quite right, they weren't, but they should have been honest about their inability to provide a decent level of service. I don't use the internet much, so I can cope with the slow speeds, but thank God it only costs me a tenner a month. Any more and I'd move to another provider immediately.