I would not let this company do any work for me ever again and if you are wise you will take note of what I have to say. They are what I would term as a cowboy outfit with inexperienced workers. It all starts with the salesman who calls around to your house to give you a quote for the work you require to be done, he gives you a quote telling you that all the workers are all employed by Smith’s Glass (THAT’s A LIE) and guaranteeing their workmanship, then he ask’s for a deposit and they require your bank details so that they can draw on the money in stages, some of the money is taken before any work is done even though you have given them a deposit in the first place. Their work is so terrible even after being told that they have done something wrong they continue to do the job stating that It will be okay and it will be put right later. Later never happened and because the bad work was covered up, short of taking it apart completely you don’t become aware of their bad workmanship until its to late and rain starts coming through the roof and they have taken all the money. When you ring the company to tell them you have a problem you speak to someone called GARRY in services he tells you that they will send someone round to sort it out and guess what they don’t turn up so you ring again and ask why to be told their van had broken down, so they book another date then you get told that they were called out to another area, they was informed of the problem on the 6th November 2023 and we are now in February 2024 then you get told that they haven’t got an engineer available and that they would call you when they have someone available (engineer that’s laughable and that’s an insult to true engineers) needless to say after months of phone calls there was more excuses than father Christmas as got present’s. So if you need work doing like facia soffit boards, double glazing, conservatories, or a porch built, I wouldn’t use SMITH’S GLASS if you want the work to be done properly.
10 months ago
smiths glass ltd has a
1.9
average rating
from
72
reviews
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