As with almost every review on here this company is a joke. Avoid like the plague. Conservatory is leaking and in heavy rain it’s very bad. I have sent 4 emails as COVID seems to have disabled their ability to answer the telephone. This was all due to Be fixed until it was sudden 2 man job. Then no sight or sound if anyone. I was told they were concentrating on getting their customer ratings up as they had such a bad reputation. I’m guessing they’ve given up with that as well as answering their phones. Disgusting is an understatement. Even if they replied by email saying they wld be in touch it wouldn’t be quite so bad. I think going to the press is the next stage with this !!