I am a big fan of Roku products. I am from Ontario, Canada. Roku subwoofer is not available to buy anything in Canada. Google search led me to Snapklik and I am so glad I found this company. The first subwoofer I received didn’t turn on at all. I even contacted Roku support but couldn’t resolve the issue. I contacted Snapklik and they relied very quickly. Customer service was so supportive and understanding. They set up the replacement right away. The second subwoofer works perfectly. I now have Roku Streambar, Wireless Speakers and Subwoofer. Thank you Snapklik for helping me to complete my Roku System. Their customer service is second to none. I am completely satisfied with the overall experience even with some issues with the first subwoofer. The way Snapklik took care of the situation is much appreciated. Thank you for being awesome Snapklik!! Don .T.