The items I bought were good but the customer service needs a lot of improvement. I spent 45mins waiting for my call to be answered. Extremely unhelpful refund/exchange service. I was expected to find my own courier to return a bath tub! (exchanges are not offered). I was not able to find one. Very poor delivery service. They did not contact us with a time slot and instead left all of our items on the pavement. Was not able to make a complaint to the company as this is not offered on the website. Honestly, due to poor customer service, I would not recommend.
6 years ago
soak.com has a
3.8
average rating
from
4,916
reviews
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