On the contrary. Soak has made me very unhappy. Shower screen costing £269. is poorly designed and not fit for purpose. I have had to spend another £50 on a support bar to make it safe. 'Designer' shower tray costing £189 arrived without its waste. Despite asking for waste to be sent urgently I have now been without it for 3 days. I have 3 tradesmen unable to finish their work until this special waste system arrives. Now I have no shower or bath that I can use in my home. Extremely disappointing service, several parts and a whole unit was missing. No compensation offered for additional expense incurred due to their negligence.