Terrible customer service, the delivery company broke part of our toilet and it took over a week to get a replacement even though I was told it would be next day. I had to make lots of phone calls to chase them, getting ever more frustrated, they never gave me answers over the phone only emails a day later that asked me for information which I had already given and then when I replied to these I got an automated response saying they would get back to me in 48 hours. Never got an apology either.
6 years ago
soak.com has a
3.8
average rating
from
4,916
reviews
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