My enclosed shower mixer cartridge and chrome shroud burst off and soaked the whole of my bathroom, it’s soaked my kitchen walls and ceiling which I have to get plastered to fill in the damage the water has done. Soak.com are messing me around with this situation, they’ve said they won’t help with the cost of the repairs even though it was soak.coms product that was faulty and caused this damage, I won’t be using soak.com again, my fiancé has a plumbing and heating company and won’t be using soak.com for any of his work again. Very bad experience with soak.com.