I ordered a heated towel rail and paid extra for next day delivery. I telephoned the following day to try to find out about the delivery and was told the product was out of stock even though they took payment. I had a plumber on site working on the bathroom who was trying to plan out the work, this caused a lot of problems as we had to find another product and get it quickly. They weren't so fast paying the money back either. Getting an apology was like getting blood out of a stone. Shocking service.
5 years ago
soak.com has a
3.8
average rating
from
4,916
reviews
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