Unreliable and terrible customer service, they won’t pick up the phone, they won’t reply to emails, had to call 3 times and every time I had to wait on hold for 20-30 minutes. I had a missing toilet on my first order, had to chase them for a replacement, got sent tracking numbers twice for deliveries that never arrived, on week days that I had to take off work and sit at home all day (in order to receive these deliveries between 8am and 6pm), and had to call a last time to tell them to not bother sending anything and ask for my money back. The stuff they sell is nice but can’t deal with this, total joke.