The Bath quality is very good. I'm a plumber and fitted one last month that a customer ordered it online, very much an inferior product to this one. When i ordered the L shaped bath the online "shop assistant" was very useful and offered me the next day delivery ( £40 extra) telling me that it would be refunded to my account as the ordering system was playing up and would not let me order it any other way. HOWEVER, im still waiting for the "refund". I would not have taken the next day delivery didn't need it, just hope i get refunded soon. (if this site is monitored by Soak check the online chat thats recorded regarding the order, it clearly states that your assistant was going to refund me the delivery cost) thank you