They were polite and straightforward in all their communications with me, answering questions fairly and promptly. I ordered some Amiibo cards with them and although they were not identical to the official cards, I felt the quality was probably better. They had a matte finish and were a thicker, as well as being closer to a standard card size. They also worked perfectly well with my Switch. The pricing is fair and they were very reasonable about the impact of the pandemic on international shipping. You might wait a while due to global problems, but you'll find the same situation no katter where you order- and this seller is kind enough to keep you updated and in the loop. 9/10 reputable seller and decent product.