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Samantha L Warren
Couldn't be happier with the end products and with the service of both the customer care team and the delivery drivers. We had an initial upset with damaged items on the first delivery but the issue was managed without question and a swap out arranged for the following weekend. Those items were received in pristine condition and the drivers even helped us to unwrap and check them before they took the old ones back with the new packaging - lovely! There are mixed reviews online and we were slightly skeptical g When making this purchase but the furniture really is beautiful and the customer service couldn't be faulted. It's not the problem but how it's dealt with that matters and I would have no hesitation at using Sofa and Home again or in recommending them to my friends and family.
5 years ago
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Sofa & Home has a 4.4 average rating from 223 reviews
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