Login
Start Free Trial Are you a business?? Click Here
JP
Having ordered a table that indicated it could be delivered within 7 to 9 days, I was contacted by Julian the following day who informed it wouldn’t be delivered for another 7 weeks. Not a problem, said I needed the table much sooner and cancelled. He then informed me that his company wouldn’t ‘entertain’ any further business with me as I had cancelled the order. Far from apologising for the inconvenience caused and offering other alternatives, he was happy to lose a potential future customer by this arrogant attitude. Brilliant customer service, well done!
4 years ago
Read Sofa & Home Reviews
Sofa & Home has a 4.4 average rating from 223 reviews
Related Photos & Videos

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial