Last year I ordered a Rio sofa from sofa sofa and had it covered in my own choice of fabric. I was charged the list price for the sofa even though they were saving money by not using their fabric.
I now need a 2 and 3 seater sofa for our new property and enquired once again about having them covered in my own fabric. The prices they quoted for the 3 seater was £380 above their list price and the 2 seater £270 above list price. When I dared to question this I was told they would have to cut a template for the cushions, as if they hadn’t done this hundreds of times previously and also the sofas would need to be upholstered. Since when did any sofa maker not upholster the sofa. The only thing it can be put down to is greed, pure and simple greed.
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