Appalling customer service, first they arrange a date to fit smart meters and don't turn up. Then rearrange another appointment and only fit the electric one, arrange another visit for gas smart meter which they installed 5th Feb. They then call me this week saying they have no details for the gas smart meter and asked me to send them photos of it.Also the guy on the phone appeared not to believe the low reading i gave him even though i hardly use any gas. And today you cant log in to your account online.
6 years ago
solarplicity has a
1.1
average rating
from
157
reviews
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