Solarplicty are crooks. Avoid like the plague. They took 6 months to issue a final bill after we switches suppliers, finally issuing an incorrect bill with over £400 of charges with a bill that was back-dated 6 weeks before we received it, swiftly followed up by threatening emails saying they will refer our case to a debt-collector if not paid within 7 days. This is not a mistake, it's a deliberate tactic. They do not respond to emails, and their call centre is a joke – the operatives know nothing and blatantly lie, promising they have taken action 'that email is coming to you now' when they do nothing. The online portal of the website has stopped working and I have been unable to gain access for the last 4 months to verify previous meter readings.