Mis sold contract by saying they were part of Warm Front Scheme when they were not. Took to Ombudsman who agreed contract was mis sold so cancelled. Never shown that displayed meter reading was total useage so paid twice! 1st reading = total, next = solar next = grid useage. So when changed suppliers gave wrong readings... (total instead of grid) then continued paying Shell for both useages until "sorted" by Ombudsman with guessed readings!! Even now the last time a meter reader came he argued wanting to use "total" not "grid" from Shell and he finally agreed to say unable to take reading. I photograph meter readings for proof of useage. FINALLY SORTED with second Ombudsman decision (against new supplier Shell) which altered meter readings to grid only, but Ombudsman refused to address outstanding Solarplicity problems. Started complaint with Solarplicity who went bust before I could return to Ombudsman. Ombudsman refuse to deal with Solar Panel Side as not part of their remit. Sent copy of contract with Solarplicity for panels (never seen this before or signed it). It says in unforseen circumstances neither party liable also can cancel with 2 weeks notice. So switched off panels and refuse to pay their made up bills which continued to go up for solar energy never metered at higher rate than I pay for my mains with Shell. Finally had letter in writing demanding payment - I replied (notice of Intention to Sue in County Court),saying if they do not stop sending me make believe bills I will sue them in Country Court for breach of contract with Ombudsman and Mis selling. To date no response!!! Also nightmare over meter which has 2 connections for mains; 2 for Panels and one further to send power to grid! Still waiting for meter change after 2 years which was last cancelled because of Covid 19!! Still have original documents given when Panels installed clearly stating "Solar Energy is free; also, they are YOUR PANELS." Complaints to Energy Scheme was useless as was going to Ombudsman! Empty promises never kept (no more bills and contract ended) Solarplicity also lied about signing contracts saying I was giving "installation approval.." and what energy you have used. Will this nightmare ever end??