6kw of solar panels, Wonderlux battery set up with 7.2kw Pylon batteries & an EV charger.
Well….we researched and we contacted numerous companies (we could literally write a book) we had companies give us the hard sell in our home, we had companies simply quote over the phone or email a whimsical ‘guestimate’ at best.
I understand most homeowners will be a one off sale and as they will not be repeat business will maybe be treated with slightly less passion but still these are no small investments.
Solartherm UK made contact after we applied online via their live chat. The chat was informative and to the point, we liked it. Non pushy and sounding professional.
We followed up with our address and a description of our house, where we would like the panels and was advised on what could fit. We supplied our annual consumption and to their credit the system was downsized slightly as what we had suggested to them was based on information from what was more than likely a salesman from another company.
The quote wasn’t the cheapest but the equipment option was good. We were made aware of the stock situation and that the install may have to be undertaken in phases. Lots of other companies had also said similar so it was what it was.
To their absolute credit, Solartherm delivered. They delivered on the scaffold arrangement, the install was first class and quickly undertaken. We did have a delay on the Wonderlux and then a further follow up to fit the Pylon storage units. But still, we had been warned and the panels were generating electricity the whole time so nothing lost.
Finally came the certifications and a handover manual. The office girls were good and nothing has seemed too much trouble.
Our greatest thanks and we do recommend your company to all.
Best, Mandy & Phil
2 years ago
Solartherm UK has a
4.9
average rating
from
180
reviews
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