i ordered a light from their website with the item stating usualy shiped within 24hrs, so i thought great i should get it next week and have it fitted for the following weekend. i then recived an email an hour after ordering telling me that the item was out of stock and that expected delivery would be the end of june (it is now 20/05/2015). i replied to the email stating that the item was time sensertive and could i have a full refund.
suprise suprise they didnt get back to me very quickly, actualy they didnt get back to me at all. i called them to find out when i would recive my refund and was told it will take up to 5 days to reach me. i find this very strange as i paid by paypal and correct me if im wrong its prety instant when you send money on paypal.
As it stands now i am still waiting for an email response.
i will not be using this site again in the future and feel that sites like this should know the stock situation before puting items on their site.
9 years ago
Solihull Lighting has a
4.3
average rating
from
1,001
reviews
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