Terrible communication from this company. We booked a villa and then the place we booked disappear from the website, when I called k was reassured it was still all good and still available. We arrived and were sent the wrong address, luckily just next door!! Then it turns out solmar villas don’t own this villa anymore and the new company that owns it had no details of our booking!! So we were stuck outside for hours trying to sort out something that solmar should do sorted!! I got hung up on twice when I tried to phone them and deal with this. The company that owned the villa had to save the day!! Communication is awful from this place!! And I wouldn’t trust them or book with them ever again! AVOID if you want a stress free holiday experience!!
8 months ago
Solmar Villas has a
1.9
average rating
from
17
reviews
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