I sent 4 emails about my concern and no one has responded. They respond promptly to inquiries however, for concerns they don’t. I ordered 3 contacts and was very excited to wear them. I got them very quickly. I tried all of them on and was good until an hour. And two hours and three. I had to take them off on the 4th hour as my eyes couldn’t bare the burning. It gradually felt very uncomfortable. My eyes were burning. Even after I took off my contacts, my eyes can barely open and tearing non-stop. I reached out to them so I cab return and I can get a refund. No one ever responded. It is very disappointing. I spent a lot of money thinking I got quality contacts but nothing about it is quality.It is really very upsetting. Not even an email back to acknowledge receipt of my concern or any service recovery solution.