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Anonymous
Dangerous Goods - Risk of Fire/Injury/Property Damage/Death - Sued in Small Claims Court Bought a coffee machine from Sotel (£141.88) that sparked/burnt my plug socket, made a loud bang, and almost burned my partner. Returned the machine on the understanding I would receive a full refund, which was never given (and Sotel kept the machine). Sotel argued that the coffee machine was fine, but that the EU-UK plug adaptor was at fault (they supplied the adaptor!). Sotel's MD was exceptionally rude and combative. Sued Sotel and awaiting court judgement.
10 months ago
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Sotel.de has a 3.5 average rating from 55 reviews

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