Sorry to all the Team at Southgate in putting a review on, i was very quick when i highlighted a few issues with my timber delivery but slow to put on a review so my sincere apologies. Just a massive thanks to Charlie and Elizabeth for all their help in correcting my order. There was a three week delay in my raising an issue with my order, what with a 2 week holiday the day after my cladding was delivered and me oiling the wood. Anyway, the after service i received was nothing other than exceptional thanks to Charlie be prepared to listen to my issues raised and Elizabeth prepared to go fully out of her way to work, listen and resolve my concerns raised. Third time iv used this company now and have only ever had 5 star service. A big thanks guys, 10 out of 10 for stepping up and saving the day and more important and sadly unusual being prepared to overcome a few small issues and work with yr clients to a satisfactory outcome. Keep safe all and keep doing what you do. Pete Sheedy.