Terrible experience Made three appointments on three days First two they didn’t show up at all and didn’t call Two small problems Main one shower hand set leaking He said he needed to get a part was gone for an hour and a half returned saying he couldn’t find it. So could not rectify the problem Job not done He fitted the pop up with new ring Ten minute job When the office told me I had to pay £665 I was in shock After he left it wAs to discover worse than before hot water gushing away I called him back he shut water off Now I can’t have a bath Disgusting how they took advantage of an OAP