My fiancée died when I was on a golf trip in NC. My daughter found her at 5:30 am. I changed my whole plans to get home to my family ASAP. They would not let me.on the plane because I have 2 glasses of wine. I have never been more disgusted with and airline in my life. I was crying a lot and my eyes were swollen and red. I told them to blow test me or anything. I wasn't inebriated. I was in PAIN. I lost my life partner and my daughter found her dead. I changed all my plans to be with my family.... southwest did me dirty and I will never forget it. Most painful possible outcome with Mellissa and Shalanda possible. I will never forget how I was treated in one of the most painful moments of my life. Those 2 power hungry women should be fired! Period!
2 weeks ago
Southwest airlines has a
2.6
average rating
from
35
reviews
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