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Anonymous
My wife was 8 lbs over 50# limit due to having to take some items home from a work trip and they wanted $150 additional fee. Outrageous. Ended up throwing things out and dealing with a lot of hassle to avoid the fee. We’re done with Southwest. Seating system sucks anyway too.
2 weeks ago
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Southwest airlines has a 2.5 average rating from 36 reviews
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