Flying from Bozeman to Denver, I had a not fun travel day due to layovers and storms. For the most everyone today was delayed; tired, and upset. But I am giving Southwest 5 stars today due to Pilot Mike Fest. Mike took the time to buy everyone on board his flight (#636) pizzas and sandwiches. He had a great demeanor and sense of humor - making everyone on board relax. Additionally, perfect take off and smooth landing. As his crew says, “Mike Fest is the Best.” Plus all the Southwest employees took the time to help passengers find new reconnecting flights and communicated new information as soon as they were able to give answers.